[rkward] [Bug 361344] New: RKWard crashes on startup

[David K Stevens via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=361344

Bug ID: 361344
Summary: RKWard crashes on startup
Product: rkward
Version: unspecified
Platform: unspecified
OS: MS Windows
Status: UNCONFIRMED
Severity: critical
Priority: NOR
Component: general
Assignee: rkward-***@kde.org
Reporter: ***@usu.edu

Created attachment 98216
--> https://bugs.kde.org/attachment.cgi?id=98216&action=edit
Screen shot of rkward windows after crash

I recently installed rkward 0.6.5 on my Windows 7 computer. First I did a full
installation not realizing a new copy of R would be installed. No matter, the
first and all tries to start rkward resulted in an error report. The rkward gui
opened but I couldn't do anything like open an existing workspace or load a
data file. I then did a component installation using my existing newer R 3.2.4
and installed the latest KDE in the process. Same problem. I then tried
sending a bug report from inside rkward and that failed too (I didn't have time
to pursue the bug report problem...) I've attached a screen shot of the whole
thing.

[Thomas Friedrichsmeier via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=361344

Thomas Friedrichsmeier <***@ruhr-uni-bochum.de> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@ruhr
| |-uni-bochum.de

--- Comment #1 from Thomas Friedrichsmeier <***@ruhr-uni-bochum.de> ---
Hi!

Thanks for taking the time to report this. I can confirm the "sending bug
report does not work" issue, but other than that, RKWard 0.6.5 works just fine
for me on Windows 7. Some questions:

1) I see in the mail archive, that you had some (different) trouble with
getting RKWard 0.6.3 to work, before. Did you resolve that? Did you run any
version of RKWard run on this system, successfully?

2) Possibly this is a problem of bits from several installations interfering
with each other. Please try starting RKWard from the rkward.exe _inside
KDE\bin_ to make sure this is not a problem of a mis-directed .lnk.

3) Do you see _any_ other symptoms? At least a message "the R backend has shut
down unexpectedly," or something?

4) Could you please click on the "Developer Information" tab in the crash
dialog, and copy-and-paste the information given there into a comment to this
ticket?

Thanks!
Thomas

[David K Stevens via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=361344

--- Comment #2 from David K Stevens <***@usu.edu> ---
Thomas - thanks for the reply. Some answers: no, rkward has never worked
on this machine. I've not seen any other symptoms that I know. I'll
follow the advice here and get back with you.

David

David K Stevens, P.E., Ph.D.
Professor and Head, Environmental Engineering
Civil and Environmental Engineering
Utah Water Research Laboratory
8200 Old Main Hill
Logan, UT 84322-8200
435 797 3229 - voice
435 797 1363 - fax

Post by David K Stevens via KDE Bugzilla
https://bugs.kde.org/show_bug.cgi?id=361344
What |Removed |Added
----------------------------------------------------------------------------
| |-uni-bochum.de
Hi!
Thanks for taking the time to report this. I can confirm the "sending bug
report does not work" issue, but other than that, RKWard 0.6.5 works just fine
1) I see in the mail archive, that you had some (different) trouble with
getting RKWard 0.6.3 to work, before. Did you resolve that? Did you run any
version of RKWard run on this system, successfully?
2) Possibly this is a problem of bits from several installations interfering
with each other. Please try starting RKWard from the rkward.exe _inside
KDE\bin_ to make sure this is not a problem of a mis-directed .lnk.
3) Do you see _any_ other symptoms? At least a message "the R backend has shut
down unexpectedly," or something?
4) Could you please click on the "Developer Information" tab in the crash
dialog, and copy-and-paste the information given there into a comment to this
ticket?
Thanks!
Thomas

[Thomas Friedrichsmeier]

https://bugs.kde.org/show_bug.cgi?id=361344

Thomas Friedrichsmeier <***@ruhr-uni-bochum.de> changed:

What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |NEEDSINFO
Resolution|--- |WAITINGFORINFO

--- Comment #3 from Thomas Friedrichsmeier <***@ruhr-uni-bochum.de> ---
Hi!

Sorry for the long delay, but this is a reminder that we're still waiting for
your response, and will not be able to resolve this issue without it. If there
is no response, I will close this ticket in a few weeks.

Meanwhile, you may be interested in trying the not-yet-released version of
RKWard at
https://files.kde.org/rkward/testing/bundles/Windows/rkward-x64-latest-mingw-w64.exe
. While this still needs more testing, it definitely features a much less
error-prone setup procedure.

[Andrew Crouthamel]

https://bugs.kde.org/show_bug.cgi?id=361344

Andrew Crouthamel <***@kdemail.net> changed:

What |Removed |Added
----------------------------------------------------------------------------
Keywords| |triaged

--- Comment #4 from Andrew Crouthamel <***@kdemail.net> ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days.
Please provide the requested information as soon as possible and set the bug
status as REPORTED. Due to regular bug tracker maintenance, if the bug is still
in NEEDSINFO status with no change in 30 days, the bug will be closed as
RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki
located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug
status as REPORTED so that the KDE team knows that the bug is ready to be
confirmed.

Thank you for helping us make KDE software even better for everyone!

[Andrew Crouthamel]

https://bugs.kde.org/show_bug.cgi?id=361344

Andrew Crouthamel <***@kdemail.net> changed:

What |Removed |Added
----------------------------------------------------------------------------
Status|NEEDSINFO |RESOLVED
Resolution|WAITINGFORINFO |WORKSFORME

--- Comment #5 from Andrew Crouthamel <***@kdemail.net> ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The
bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki
located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!